PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THIS PROMOTIONAL PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE, DO NOT PARTICIPATE IN THIS PROGRAM.
Joining the Program
This program is not targeted towards, nor intended for use by, anyone under the age of 18. To enroll in our Program, you must first collect a physical Loyalty Card . Cards are available for free in our coffee store ( “Store“ ) in Dubai ( Nakheel Mall, Palm Jumeirah, Entertainment Level - Dubai - United Arab Emirates) and are activated at the time of first purchase . The activation process may require that you provide to our baristas the following information: first and last name , birthday , e-mail address and gender. Your Card can only be activated in the name of an individual and only one . Card is issued by, and remains the property at all times of Us.
Using your Card
Cards are preloaded with certain dollar values (10, 25 & 50 CAD) and may be used as a prepayment only at the Store and any other participating Coffee Island store in the future. When you use your Card, the amount of your purchase will be deducted from the balance on the card. The remaining balance may be applied to any future purchases. Change and refunds will not be given for the purchase of a Card.
Expiry and Termination
Loss, theft, damage
We are not held responsible for any lost, damaged or stolen Cards. If your Card is lost , stolen or damaged , you can ask for a replacement Card at our Store. Every endeavour will be made to ensure that that the full balance stored on the Card is also transferred to the new card ; however, we will not be responsible for any balance that is lost in the transfer. Cards that are reported as lost or stolen will immediately be cancelled and will be no longer able to be used. We reserve the right to charge a replacement Card fee for each replacement Card in the event that you are issued with more than 2 replacement Cards within any 6 month period.
Cancelation and Termination of Program
We reserve the right to cancel, terminate, or suspend the Program at any time in our sole discretion, upon reasonable notice. Upon cancellation, termination or suspension of the Program, the available balance in your Card shall expire immediately.
The certain personal information you may provide to us , including your first and last name, e-mail address, birth date and gender could reasonably be used by us as permitted by and in accordance with applicable data protection law, to : (i) identify you and enable you to use your card ; (ii) send promotional and marketing communications to you regarding us and our products and services; (iii) data share with our affiliates , business partners and market research companies to conduct market research and analysis about our Store and service on our behalf; (iv) send newsletters , updates and e‐mails; (v) create personalized content, offers, services, and advertising; (vi) support any other intended purpose stated at the time at which your information is collected, subject to any preferences which you may have indicated; (vii) prevent fraudulent transactions and theft; and (viii) comply with applicable law, governmental request, court order, or otherwise protect the rights, property, or safety of us or others.
By participating to our Program you acknowledge and consent to us using your information in those limited circumstances and for the purposes described.
We maintain strict security protocols, including physical, electronic and procedural safeguards, to protect Customer Information. These protocols include compliance with the requirements of the applicable law to prevent any loss, misuse, unauthorized access, disclosure or destruction of your personal information. Although we strive to maintain data security, we do not guarantee or warrant its security.
Your rights as a consumer
Nothing in this Agreement will affect your legal rights as a consumer.
These Terms shall be governed in all respects by the laws of Ontario.